A custom request (customs) is content a creator makes to order for one fan: a photo, video or message created to his request, at a price she quotes. Unlike PPV from the Vault, a custom does not exist until it is agreed, paid and made.
How a custom request works on Fanvue
A clear customs process usually follows the same steps:
- Request: the fan describes what he would like.
- Check: the creator decides whether it fits her limits. Some requests are always a no.
- Quote: a price from her own price list, by type and length.
- Payment: the fan pays on Fanvue, and the payment is confirmed.
- Delivery: she makes and sends the content within the agreed time.
Everything, including payment, stays on Fanvue.
Why customs matter for creators and agencies
Customs are personal, so fans are often willing to pay more for them than for Vault content. They also tend to come from engaged fans, sometimes whales, which makes handling them well important for the relationship. For agencies and chatters, customs are a delicate area: the chatter takes the request, but only the creator can decide what she will make.
Common mistakes
- Promising before payment: never confirm a custom until the payment is confirmed.
- Making up prices: quotes should come from the creator's price list, not a chatter's guess.
- Saying yes for her: a chatter or a bot must not agree to something outside her limits.
- Vague delivery: agree on what will be made and when, in writing in the chat.
- Off-platform payment: never send a fan to another payment method.
An example: a custom done right
A regular fan asks for a short video of the creator in an outfit he saw in one of her posts. The chatter checks her limits: the request is fine. A quote comes from her price list for a short video, with the delivery time she usually needs. The fan agrees and pays on Fanvue. Only once the payment is confirmed does the chatter tell him it is on its way, and the creator gets the details to film it. If the fan had asked for something outside her limits, the answer would have been a polite no, with a suggestion of something she does offer.
What to put in a customs price list
- Types: photos, videos, voice or text messages, and what each includes.
- Length or quantity: how the price changes with duration or number of photos.
- Delivery time: how long she usually needs.
- Never list: requests she always declines, so no one has to guess.
- Extras: using his name, a specific outfit or a rush delivery, if she offers them.
A written list keeps every quote consistent, whether a human chatter or an AI handles the request.
When to say no to a custom
Not every request is worth taking, even at a good price. Decline anything outside your limits, anything that asks you to meet in person or move payment off Fanvue, and anything from a fan who may be a minor. Be careful too with requests that would take far longer to make than the price covers, or that you would not be comfortable seeing shared. A short, friendly no, with a suggestion of something you do offer, keeps the fan without compromising you.
How FanBotify handles it
FanBotify quotes custom requests from your own price list. You approve each one, and no custom is promised before you confirm the payment. Custom request alerts reach you on Telegram, by email and in the dashboard, so a fan is not left waiting. The AI respects your hard limits, keeps payment on Fanvue and declines real meeting requests politely.
Read the Fanvue custom requests guide, safe AI chatting on Fanvue, the Fanvue AI chatter and the plans.