Privacy Policy
This policy explains what FanBotify reads, stores and shares, and the choices you have.
What we access through Fanvue
- Your account: Fanvue profile identifiers and the settings you give FanBotify (persona, limits, prices).
- Chats: messages between your account and your fans, to write replies and follow-ups.
- Fans: fan identifiers, names, subscription status and spending, to price offers and prioritise follow-ups.
- Earnings: transactions and amounts, to show revenue and react to purchases.
- Media: your vault and media metadata, to send the paid content you choose.
We also store your FanBotify login (email and a hashed password, or your Google sign-in) and Fanvue OAuth tokens. We never ask for your Fanvue password.
Sensitive information
Fan conversations on Fanvue can include intimate or sexual content. FanBotify processes it only to run your workspace, keeps short conversation memory per fan to stay consistent, and never sells it or uses it for advertising.
Who processes the data
- OVHcloud (servers, France), Supabase (database), Redis on our servers (operational state).
- OpenRouter and the AI model providers it routes to, to generate replies. Recent messages and relevant memories for one fan are sent with each request.
- Resend (email alerts) and Telegram (alerts you choose to link).
- Fanvue, the platform your data comes from and where messages are sent.
- Stripe (card payments): stores the card you add. FanBotify keeps only its brand, last four digits and expiry.
- NOWPayments (crypto payments and balance top-ups).
Retention and deletion
We keep workspace data while your workspace is active. To delete it, email FanBotify@proton.me from your account email: we disconnect Fanvue, delete your workspace, fan records, conversation memory and tokens within 30 days, and confirm by email. Backups that may still contain it are overwritten on their normal cycle.
Your rights
Depending on where you live (for example under the GDPR) you can ask to access, correct, export or delete your data, or object to processing. Fans who want their data removed can contact the creator or us directly. Write to FanBotify@proton.me.
Security
Each creator runs in an isolated worker with its own database access and tokens. Webhooks are signature-verified. Report security issues to FanBotify@proton.me (see security.txt).
Changes
We'll update this page and its date when this policy changes.